Customer support
Contact MiBolsita Party
For order questions, custom quote details, pickup, delivery, shipping, refunds, or payment issues, contact us with your order number when possible.
Email support
Email is the current support channel for launch testing and early orders.
pablo.dj956@gmail.comWhat to include
- Order number or quote number.
- Name and phone number used on the order.
- Event date and pickup, delivery, or shipping question.
- Any requested changes, cancellation, or refund details.
Order status messages
- Paid: Stripe payment was received.
- Confirmed: the order is approved for review and fulfillment.
- Ready: the order is prepared for pickup, delivery, or handoff.
- Completed: the order has been handed off or fulfilled.